Privacy policy

Last updated: May 14, 2024.

This Privacy Policy (“Policy”) is the document that demonstrates the commitment of MUNDIAL SA - CONSUMER PRODUCTS, a private legal entity, headquartered at Rua do Paraíso, 148, 14th floor, suite 142, Paraíso, ZIP 04103-000, São Paulo/SP, registered under CNPJ no. 88.610.191/0001-54, and all its directly or indirectly owned subsidiaries, to the privacy and protection of your information.

We, at Mundial, are committed to the privacy and protection of our customers' and partners' personal data. Therefore, we present this Privacy Policy to explain how we collect and use personal data, as well as to inform you of your rights guaranteed by the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados - LGPD) and how to exercise them.

We are constantly working to improve our content and navigation. For this reason, our Policy may undergo updates to reflect the improvements made. Therefore, we recommend periodically visiting this page to stay informed about the changes made.

If you still have any questions about this Policy, feel free to contact us through the contact channel provided in item 7.


Anonymization: The use of reasonable and available technical means at the time of processing, by which data loses the possibility of association, directly or indirectly, with an individual.

Brazilian National Data Protection Authority (Agência Nacional de Proteção de Dados – ANPD): The Federal Government body responsible for ensuring and supervising compliance with the Brazilian General Data Protection Law (LGPD).

Legal bases: These are the legal hypotheses that authorize the processing of personal data by Mundial. For example: your consent, the need to fulfill a legal obligation or a contract we have with you.

Cookies: Small files sent by websites, saved on your device, that store your browsing preferences and some other information to customize navigation according to your profile.

Personal data: Information related to a natural person that allows their identification or makes their identification possible. For example: name, RG number, date of birth, phone number, email, professional information, IP address, geolocation, etc.

Data Protection Officer: The person appointed by us to act as a communication channel between you, Mundial, and the National Data Protection Authority.

IP Address: Abbreviation for "Internet Protocol". It is a set of numbers and letters that identify the device used by you to access our websites.

Applicable Legislation: Legislation on privacy and personal data protection applicable to Mundial's activities, especially concerning the terms of Brazilian Law No. 13.709/18 (LGPD).

Brands: These are the brands of Mundial, existing or that may exist. Currently, we have the following brands owned by Mundial and/or licensed by it: Mundial, Impala, Hercules, Eberle, and Syllent.

Platforms: Websites managed by or for Mundial and its brands.

Data Subject: The natural person to whom the personal data being processed refers, in this case, you.

Processing: Any operation performed with personal data, such as collection, classification, access, use, sharing, transmission, classification, processing, storage, deletion, evaluation, modification, etc.

You: The Data Subject who relates to us, whether as a customer or partner.

1) How we collect and use personal data

Mundial collects personal data in various ways, both physically and virtually, always in accordance with the reason and relationship you have with us.

Personal data may be collected when you interact on our websites, purchase our products, apply for a job opportunity, or maintain a commercial relationship with us, as described below:

What we collect:

• Name;

• Date of birth;

• Marital status;

• Email;

• Phone;


• Gender;

• Full address;

• Purchase information;

• Professional information;

• Special needs;

• Content of communications between us and you.

For what purposes do we collect?

• To identify and authenticate you.

• To properly provide our services and fulfill our contractual obligations with you.

• To enable our interaction with you, including responding to questions, complaints, and requests.

• To process job applications.

• To conduct data analysis, tests, compile statistics, or carry out research and surveys in an anonymized manner, whenever possible.

• To establish commercial partnerships between Mundial and suppliers or customers through contracts.

• To investigate and prevent fraudulent practices, unauthorized access to websites, and other illegal activities.

• For any other purpose specifically informed at the time of personal data collection.

Data collected automatically:

• IP address and Origin Logical Port;

• Device (operating system version);

• Geolocation;

• Date and time records;

• Accessed screens;

• Session ID.

For what purposes do we collect?

• To identify and authenticate you.

• To manage our websites, implement appropriate security measures, including preventing instability.

• To investigate and prevent fraudulent practices, unauthorized access to websites, and other illegal activities.

• To maintain access records, according to the Internet Civil Framework.

We also collect:

• Data related to your browsing and the device you use to access our platforms, automatically, through Cookies.

• Google Analytics: For recording non-identifiable browsing data for analysis. You can learn more about how we use cookies and manage your options in the Privacy Center located at the bottom left of Mundial's websites.

2) With whom are your personal data shared?

We may share personal data in the following situations, through secure processes and respecting the confidentiality of information as much as possible:

• With internal areas and other Mundial companies;

• With service providers or partner companies, to facilitate, provide or execute activities related to the products or services offered by us, including retailers, billing and delivery companies, and server hosting companies, for example;

• With marketing and advertising companies, to deliver promotions and information suitable to your profile;

• With public authorities, whenever there is a legal determination, request, requirement, or judicial/administrative order in this regard; and

• With potential companies in case of corporate restructuring, incorporation, or merger of Mundial.

We provide the option to register and access our e-commerce platforms with your Facebook login. In this case, certain personal data may be shared with this third party. You can always decide whether or not to integrate this information. We do not control the policies and practices of any other site or third-party mechanisms.

Whenever sharing outside the above situations is necessary, we will inform you at the time of personal data collection.

3) International transfer of personal data

Mundial is based in Brazil; however, it may subcontract companies located or processing personal data in other countries. In this case, we will prefer to transfer only to countries that have a level of security similar to that provided by Brazilian legislation, or when the Brazilian National Data Protection Authority (ANPD) authorizes it.

If this is not possible, we will use appropriate contractual clauses to ensure that third parties receiving your personal data comply with LGPD protection standards, as well as the obligations in this policy.

Below are some circumstances in which we may transfer personal data internationally:

• With your authorization;

• To comply with legal or regulatory obligations;

• If necessary for (i) international legal cooperation between public intelligence, investigation, and prosecution bodies, in accordance with international law instruments; (ii) the protection of your or third party's life or physical integrity; (iii) properly executing the contract established with you; or (iv) the execution of public policy or legal attribution of the public service;

• When the national authority authorizes; or

• When the transfer is made to countries whose privacy legislation ensures a level of protection of personal data adequate to that provided in the LGPD.

4) Storage time of personal data

We store personal data only for the period necessary to fulfill the purposes presented, comply with our legal obligations, regulatory obligations, or to preserve rights. Once the storage period has ended, personal data will be anonymized or deleted using a secure disposal method.

You may, at any time, request the deletion of your personal data. However, due to our legal obligations, we may not be able to delete your personal data immediately. If this happens, you will be informed of this impossibility, and your personal data will be deleted at the end of the legal period.

5) Your rights

You, as the Data Subject, have the following rights guaranteed by the LGPD:

• Access - You can request a copy of the personal data we have about you.

• Correction - You can correct your outdated, incomplete, or incorrect personal data.

• Portability - The right to request that the personal data we process be transferred to another service provider in the same field as Mundial, indicated by you.

• Deletion - The right to have your personal data deleted from our databases, except for legal storage hypotheses.

• Anonymization or blocking - The right to request that personal data be anonymized or blocked, temporarily suspending processing.

• Revocation - The right to not give or withdraw your consent and obtain information about the consequences of this choice. In this case, some services may not be provided.

• Information about sharing - The right to know which public and private entities we share your personal data with.

• Objection - You can object to processing activities that do not depend on consent. In this case, it is possible to request their interruption.

• Confirmation of processing - The right to confirm whether we process any of your personal data.

In case of requests or questions about the above rights, access the Privacy Center at the bottom left of Mundial's websites. Remember to identify yourself appropriately and clearly indicate your request.

6) How are personal data protected?

We apply procedural, technical, and physical measures that help prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of personal data.

Despite this, it is possible for third parties, beyond our control, to intercept or illegally access transmissions or personal data. You are also responsible for keeping your personal data confidential and should be aware that sharing passwords and access data violates this Policy and may compromise the security of your personal data and websites.

When browsing our websites, you may access third-party pages or platforms, which may collect your personal data and have their own privacy policy. We are not responsible for the privacy policies of third parties or the content of any sites or services linked to environments other than ours.

7) Contact channel with Mundial

In case of questions, comments, or suggestions, you can contact our Data Protection Officer - Adriene dos Santos Trindade Vallini, via email:

Cookie Policy

Last updated: May 14, 2024.

This Cookie Policy (“Policy”) is the document that demonstrates the commitment of MUNDIAL SA - CONSUMER PRODUCTS, a private legal entity, headquartered at Rua do Paraíso, 148, 14th floor, suite 142, Paraíso, ZIP 04103-000, São Paulo/SP, registered under CNPJ no. 88.610.191/0001-54, and all its directly or indirectly owned subsidiaries, in providing users of our websites with an even more transparent experience fully compliant with current data protection legislation. To this end, we explain the concept of Cookies, how they are used to improve your browsing, and the customization options available.

Cookie Preferences

Cookies are small digital files in text format stored on your device (computer, smartphone, tablet, etc.) by the internet browser, which store information related to your preferences, such as preferred language, location, session recurrence, and other variables that site developers consider relevant to make your experience much more efficient.

What are cookies for?

Cookies serve to enhance your experience in terms of performance and usability, as the content provided will be tailored to your needs and expectations. Cookies can also be used to generate anonymous statistics that allow us to understand how visitors use the site and to improve its structures and content. Because they are anonymous statistics, it is not possible to identify you personally through this data. Additionally, cookies can be used for online marketing, directing advertising content to better fit your profile.

What types of cookies does Mundial use?

We use two types of cookies on the site: Session Cookies and Persistent Cookies.

Session Cookies: Temporary cookies that remain stored until you leave the site or close the browser.

Persistent Cookies: Cookies that remain stored on your device until they are deleted (the time the cookie remains on the device depends on its "lifetime" and your internet browser settings). These cookies are used during visits to the site, showing the most relevant and personalized content according to your interests.

Cookies (Session or Persistent) can be categorized according to their function:

Necessary Cookies: Allow navigation and use of applications, as well as access to secure areas of the site. Without these cookies, the site does not function properly.

Analytical Cookies: Collect anonymous statistical data to analyze site usage and performance. This type of cookie is essential to maintaining positive performance, such as understanding the most popular pages and verifying the reasons for errors on pages. These cookies do not collect any personal data.

Functional Cookies: Used to ensure the availability of additional site functionalities or to save user preferences when browsing the internet, whenever using the same device. They can be set by us or by external providers whose services we have added to our sites. By rejecting these cookies, some or all functionalities may not work properly.

Marketing Cookies: Provide information about user interaction with our site's content, helping us better understand the effectiveness of our email and website content, and also direct advertising according to your interests, helping measure the success of applications and advertising effectiveness of partners. They can be activated on our sites or our advertising partners' sites.

You can modify your privacy preferences at any time.

We provide a tool on our Sites, the Privacy Center, which can be accessed at the bottom left of the web page, where you can configure your privacy options by clicking on the cookie preferences tab (except mandatory cookies, those necessary for communication transmission and proper functioning of the Site).

The Privacy Center will be available whenever you visit our sites; however, in case of unavailability (e.g., inactivity, error, no permission for Javascript, etc.), you can change cookie preferences directly in your browser.